Claim and Complaint Reporting

Am I required to report all circumstances that could give rise to a Claim?

Yes. As soon as you are aware of any circumstances, regardless of whether a lawsuit has been commenced, which may lead to a claim being made, or as soon as an actual claim is made, please notify the carrier per the instructions below.

How do I determine if something is qualified as a Claim?

The policy defines a claim as:

  1. A written demand for monetary relief; or
  2. A civil or arbitration proceeding for monetary relief which is commenced by:
    • Service of a complaint or similar pleading
    • Receipt or filing of an arbitration demand or statement of claim; or

What should I do if I have an E&O claim?

Report the claim immediately to Berkshire Hathaway Specialty Insurance immediately. Include a copy to Avantax Law Department via email, or fax. Contacts are below for reference. Please be sure to include the completed claim reporting form.

Download the Claim Reporting Form  

Berkshire Hathaway Specialty Insurance

500 Northpark Town Center

1100 Abernathy Road, N.E., Suite 1200 3200

Atlanta, GA 30328

Phone: (855) 453-9675

Fax: (617) 507-8259

Or by Email to: claimsnotice@bhspecialty.com

 

What should I do if I have a Cyber claim?

As soon as you are aware of any actual or suspected information security incident or breach, you must immediately email sirt@avantax.com and contact your firm’s Compliance Department by phone and email.

 

Avantax Law Department

Attention: Sandi Lavenant

3200 Olympus Blvd., Suite 100

Dallas, Texas 75019

Phone: (866) 218-8206 Option #1 (Ext. 6435)

Fax: (972) 870-6129

Email: : legal@avantax.com

 

Arthur J Gallagher has a claims liaison on staff to assist you with any claims or complaints. You may contact our liaison after you have reported your claim or complaint to the carrier, if need be.

Name: Andrew Riche

Phone: (973) 921-8397

Email: Andrew_Riche@ajg.com

 

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